A proactive French Export Coordinator is needed to join a faced paced SME business on the outskirts of Exeter.
Reporting to the Export Customer Services Manager, this role will be working with the Export Customer Service team, to deliver excellent Customer Service in line with Company guidelines, legislation and standards.
- Looking after our export customers, focusing on the French market. Including; the prompt, accurate handling of customer calls, provision of technical information, availability, shipping details and pricing.
- Responsibility for providing a timely and accurate response to customer correspondence
- Accurate input of orders, freight and shipping data
- Production of despatch notes and liaising across our warehouses and other departments, such as Credit Control and Stock Control.
- Evaluation of accounts and schedule shipments
- Some translation and proof work may be required.
- Fluent French and English Speaker (essential)
- Confident verbal communication skills
- Proven excellent Customer Service skills
- Numerate and accurate when recording data with attention to detail
- Experience in an Export focused working environment
- Experience of utilising a CRM system
- Proficient using Microsoft Word, Excel and Outlook
- Pro-active and responsive to generate new opportunities
- Ability to work independently, using own initiative and in a calm and methodical way
- Proactive using a variety of databases to source information.
- Excellent organisational and time management skills
- Excellent interpersonal skills and a team player
In return this company is offering a competitive salary plus a great benefits package.
This employer provides a positive and friendly working environment, systems training will be provided and skills development is supported.
Start date: ASAP
THIS IS AN URGENT REQUIREMENT AND APPLICATIONS WILL BE REVIEWED PROMPTLY
Isca Recruitment Ltd provides services as an agency and an employment business.
Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate. Specialists in office support, accountancy and finance across the South West.